Privacy policy

Last Updated: March 6, 2026

Drip and Dew Rituals OPC (“Drip & Dew”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

This Privacy Policy is intended to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and regulations issued by the National Privacy Commission (NPC).

By accessing or using our website, you consent to the collection and processing of your personal information as described in this policy.

 

 

1. Information We Collect

We may collect the following types of personal data.

Personal Information

Information you provide directly to us, including:

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

Transaction Information

Information related to purchases, including:

  • Order history

  • Payment confirmations

  • Shipping and delivery information

Payment details are processed securely through third-party payment providers. Drip & Dew does not store full credit card information.

Account Information

If you create an account on our website:

  • Username and password

  • Saved preferences

  • Purchase history

Device and Technical Information

When you access our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Website usage data

  • Referring URLs

 

 

2. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Managing user accounts

  • Improving website performance and customer experience

  • Detecting fraud and maintaining security

  • Sending promotional communications if you opt in

  • Complying with legal obligations

 

 

3. Marketing Communications

If you subscribe to our mailing list or marketing communications, we may send you:

  • Promotional emails

  • Product updates

  • Marketing offers

  • Brand announcements

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

 

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Enable shopping cart functionality

  • Analyze website traffic

  • Support marketing and advertising efforts

We may use third-party analytics tools such as:

  • Shopify analytics

  • Google Analytics

  • Social media advertising tools

You may disable cookies through your browser settings.

 

 

5. Sharing of Personal Information

We do not sell your personal data.

We may share personal information with trusted third parties that help us operate our business.

These may include:

E-commerce Platform

Our website may be hosted on Shopify, which provides the online platform that allows us to sell our products.

Payment Providers

Payment processing may be handled by secure third-party providers.

Logistics and Delivery Partners

Shipping companies may receive necessary information to deliver orders.

Marketing and Analytics Providers

Service providers may help us understand website usage and marketing performance.

These providers are only given the information necessary to perform their services.

 

 

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Complete transactions and customer service requests

  • Comply with tax, accounting, and regulatory obligations

 

 

7. Data Protection and Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet is completely secure.

 

 

8. Cross-Border Data Transfers

Because some of our service providers operate internationally, your personal data may be transferred to and processed in jurisdictions outside the Philippines. When such transfers occur, we take reasonable measures to ensure your data remains protected in accordance with applicable laws.

 

 

9. Your Rights Under the Data Privacy Act

Under the Data Privacy Act of 2012, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Object to the processing of your data

  • Request deletion or blocking of personal data where applicable

  • Request data portability

  • File a complaint with the National Privacy Commission

To exercise any of these rights, please contact us using the information below.

 

 

10. Children's Privacy

Our website and products are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

 

 

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

 

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date.

 

 

13. Contact Information

For questions or requests regarding this Privacy Policy or your personal data, please contact:

Email: hello@dripanddew.com